Returns

Cancellation of order

All orders placed through chahalpahaltea.com are processed with a very short turnaround time and hence cancellation of orders are not possible.

Return policy

Returns will be accepted only for quality concerns or damage of items in transit. Concerns should be raised to tejpan.biz@gmail.com within 48 hours of receipt with details of the order. In case of qualitative inferiority of product, total value of the product as well as courier charges borne by customer will be refunded back to customer account. Products acknowledged as ‘damaged’ or ‘defective’ will be replaced by us on receipt of the damaged product. Once we receive the item at our facility we will verify its condition and initiate the process of refund/replacement accordingly.

REFUND POLICY

Refund for Orders once placed shall not be possible under normal circumstances once shipping is carried out. Please contact us by email to tejpan.biz@gmail.com or in the customer care number available in the home page for any queries. Shop our products online at www.chahalpahaltea.com from anywhere in India and avail fabulous offers and discounts. Follow us on our Social Media pages: for regular updates on Chahal Pahal Tea. https://www.instagram.com/chahal_pahal_tea/ https://www.facebook.com/chahalpahaltea/ Visit our Blogs https://www.chahalpahaltea.com/blog/ for useful and interesting information about Tea.